3x
faster to close
intranet sales.
4 weeks
sales cycle,
instead of 4 months
How Liliʻuokalani Trust Built an Employee Intranet in a Week with ShortPoint Professional Services
Working with ShortPoint was one of the smoothest projects I’ve ever been involved in. What they created for us is fantastic, and we never felt an ounce of stress.”
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Grant Keliʻiwaʻanui,
DIRECTOR, PROJECT IMPLEMENTATION, LILIʻUOKALANI TRUST
content
customer
Lili’uokalani Trust fulfills an important mission: it provides an array of support and services for disadvantaged children in Hawaii, helping them realize their potential and live prosperous lives.
Challenges
Impossible deadline to launch company-wide intranet
Lili’uokalani Trust urgently needed to implement a company intranet and bridge a significant communication gap.
Prolonged sales cycle
due to expensive alternative solutions.
Not having a tool to
show true-to-life mock ups of their clients new intranet environment.
Communicating the benefits of intranet reinvention to their clients and making the sale.
The organization has 160 staff working across six Hawaiian islands. Without any centralized intranet, employees were wasting time and energy hunting down the resources they needed, and struggling to collaborate and communicate across sites.
While demand for an intranet was strong, the business had other business priorities to deliver. And with a lean team, the project remained on the backburner.
Then everything changed. With a companywide biennial conference on the horizon, the team was challenged to get a Sharepoint intranet site up and running in time to unveil at the event.
The only problem? The team had three weeks to do it!
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Logistically, our offices are all separate from each other, so it was critical to build an intranet that connected everyone. With just three weeks to do it, we were really under the gun.”
Grant Keliʻiwaʻanui,
DIRECTOR, PROJECT IMPLEMENTATION, LILIʻUOKALANI TRUST
Solution
Easy, no-stress process with an outstanding architect
With ShortPoint Professional Services,Lili’uokalani Trust:
- Had a dedicated architect to build a stunning site fast
- Enjoyed an easy, stress-free build process
- Had regular communication and feedback loop
- Launched in time for conference
- Cut operational costs, because they maintain the site themselves
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With ShortPoint, Liliʻuokalani Trust:
ShortPoint has led to a more streamlined process, refined our workflow, and enabled us to bring more money in.
-Milton
Director of Project Implementation, Grant Keliʻiwaʻanui, knew that Liliʻuokalani Trust lacked the bandwidth to meet the project goal in-house. Even with the complete team on board, he estimated an internal build would take at least 8 weeks.
Ideally, Grant needed a vendor that could build the site in a week. That way, he’d have enough flex in the project timeline to consult with internal user groups and his exec team before the conference launch.
It was a tough ask—and most vendors quoted 6 to 8 weeks at best. Then he found ShortPoint Professional Services, who already had an established process for building sites in a week.
With an experienced architect driving the project, it was a surprisingly stress-free week for Grant:
First, Grant held a meeting with stakeholders from IT, Communications, and People Operations to brainstorm what information to include, and establish an overall site structure.
Next, Grant had a kick-off meeting with his dedicated ShortPoint architect, sharing all project requirements and brand guidelines.
ShortPoint’s architect started work, using ShortPoint’s own no-code platform to create contemporary designs at high velocity. With regular communication key to ShortPoint’s process, the partners met every day, walked through the job to-date, and shared feedback. This synergy kept the project on track.
ShortPoint’s architect was proactive at every step, sharing their experience on modern intranet designs, devices, and best practices to get the best result.
On day seven, ShortPoint presented the final design to Liliʻuokalani Trust. ShortPoint added huge value by showing Grant exactly how they’d used their software to build the site. This, coupled with other resources, means Liliʻuokalani Trust can maintain the site for themselves going forward, saving huge operational expenses.
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Our ShortPoint consultant was an incredible thought partner, providing expertise and best practice. Other consulting firms we’ve partnered with in the past really don’t do that.”
Grant Keliʻiwaʻanui,
DIRECTOR, PROJECT IMPLEMENTATION, LILIʻUOKALANI TRUST
Results
Employees ‘blown away’ by a comprehensive and contemporary intranet that was built inside a week
ShortPoint made the impossible happen for Liliʻuokalani Trust, standing up a high quality intranet within a week so Grant could achieve his project goal and launch in time for conference.
That’s at least 4x faster than Liliʻuokalani Trust could have achieved in-house, or with the other vendors they consulted.
intranet
the project in-house
Grant has huge admiration for ShortPoint. He describes himself as a ‘maniac’ at the start of the project. But with ShortPoint’s easy process, great communication, and quality designs, the project ran seamlessly and he ‘didn’t feel an ounce of stress’.
Liliʻuokalani Trust’s exec team and employees are ‘blown away’ by the new intranet. As a more connected and collaborative team, they can focus on delivering even more for the children who depend on them.
Because the process was easy, it gave us more time to have engaging design conversations that add value. When our people saw the intranet in its final form, they were blown away.”
Grant Keliʻiwaʻanui,
DIRECTOR, PROJECT IMPLEMENTATION, LILIʻUOKALANI TRUST
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